By continuing to use our Online Services, you agree to let us use your information in the ways discussed in this Policy.
Services Cerettos Provides
Cerettos publishes and operates three types of shopping experiences; one whereby you can purchase items through us (the “Cerettos Collections”). Another whereby you can purchase items through our direct vendor SideDoor which coordinates purchase and delivery with the selling wholesale vendor. A Third by which you can purchase directly via third party vendors websites (Clothing). This Policy applies to our online services, including our website www.cerettos.com, the Cerettos Collections, and any future online services we develop (collectively the “Online Services”).
Services This Policy Doesn’t Cover
We do work with third party vendors, so we provide links to their websites and services. When you click on one of these links, and leave our website our Policy no longer applies. The way our partners or other third parties do business is not under our control, and we assume no responsibility for the content, privacy policies, or practices of any third-party website or service. Please note that when you are using any other third-party platform to interact with our Online Services such as Google, Instagram, or Facebook, you agree to their services policies, and this Policy is in addition not in place of such agreements. Additionally, all purchases made via the Clothing section are hosted directly on third-party vendor websites and all others not in the Cerettos Collections are via SideDoor, as such when using our third party online shop services you are subject to these third parties’ policies.
Personal Information Defined
“Personal Information” is any information that may allow for an individual to be personally identified. For example, your name, email address, social security number, phone number, residential address, and credit card details are all considered Personal Information. Other information, such as your interests, economic status, customer number, IP address, geolocation, education, and job title, may also be considered Personal Information if that information, when combined with other information, is used to reveal your identity.
Personal Information That Cerettos Collects
We only collect Personal Information from you when you voluntarily agree to us collecting and using it. You voluntarily agree to us collecting and using your Personal Information by:
Directly providing the Personal Information to us: In some circumstances, when interacting with our Online Services, you may be asked to provide specific information so that we can help you with a particular inquiry, or you may give information to us on your own accord, such information may include Personal Information (e.g., your name, email address, phone number, bio, and/or residential address). For example, you consent for us to use the Personal Information you have provided when you reach out to us by email or through our social media accounts, when you make purchases via the Cerettos Collection, when you create an account with SideDoor, when you interact with our support or customer service team, and when you interact or comment on our social media pages. When providing Personal Information, you permit us to use such information to fulfill your requests and for our legitimate business purposes. Your SideDoor user account information is not made accessible to the public and we only receive your name and order information from SideDoor when you place an order through SideDoor. However, you should be aware that your comments on our social media pages are accessible to the public.
Credit Card Information
All purchases made through The Ceretto Collection are processed by Cerettos. All purchases directly through the third-party vendors selling the product are processed by that third party vendor. All purchases made through the third party SideDoor are processed directly through SideDoor. This means we never personally see or store your credit card information when you use this Online Service. When making a purchase through such a third-party vendor, we cannot control and are not liable for how your credit card is processed, and you are subject to such third parties terms of service and privacy policies.
For ease of access, you may choose to create an account with SideDoor and create a password for that account. Your password is fully encrypted, and we never get access to this information. If you forget your password, simply use the “forgot my password” link to reset it. There may also be times where a password is required to access other certain accounts, such as when you make a purchase with a third-party affiliate via their websites or are interacting via our social media platforms. The third-party vendor/platform completely administers these passwords, and we do not have access to such passwords.
Cookies are small files that we transfer to your computer’s hard drive through your browser when using and interacting with our Online Services.
You can learn more about cookies at www.allaboutcookies.org.
Google advertising requirements can be summed up by Google Advertising Principles. They are put inplace to provide a positive experience for users.
We have not enabled Google AdSense on our website, but we may do so in the future.
Sharing Information With Third Parties
Cerettos does not sell, rent or lease its customer lists to third parties. Cerettos may share data with trusted partners to help fulfill purchases, perform statistical analysis, send you email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Cerettos, and they are required to maintain the confidentiality of your information.
We only use your Personal Information for our legitimate business purposes, including, but not limited to, the following reasons:
To personalize our online features and content;
To fulfill or enforce a contract that you have entered into with us;
To help you efficiently access your information;
To allow for affiliated third parties to provide additional services to you;
To improve, monitor, and test our Online Services and new products or features;
To prevent, investigate and address the misuse of our Online Services;
To learn about the types of people that are using our Online Services and how we can better market to those people;
To allow you to contact us;
To allow you to participate in social sharing;
To allow you to access and participate in our Online Services;
To respond to your inquiries and fulfill your requests;
To comply with law enforcement and other regulatory authorities; and
To communicate with you about our Online Services and features.
From time to time, Cerettos may contact you via email for the purpose of providingannouncements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
Personal Information Retention And Your Rights
Cerettos only keeps your Personal Information for as long as necessary to provide our Online Services and per our legal obligations. Depending on your residency, under the law (e.g., the California Consumer Privacy Act and General Data Protection Regulation), you may also have the right to request at any time for us to:
Give you access to any Personal Information that we have processed;
Disclose third parties we have shared your Personal Information with;
Correct any Personal Information that may have been incorrectly processed;
Delete your Personal Information from our storage systems;
Transfer your Personal Information to another service, when technically feasible; and
Stop using your Personal Information in specific ways by withdrawing the consent you have given us.
Regardless of whether we are obligated under the law or not, if you would like us to do any of the above, you can contact us using the information provided at the end of this Policy. We will do our best to try to fulfill your requests. However, sometimes we may be required to retain your Personal Information to comply with our administrative, legal, and/or regulatory obligations. For example, we may be required to keep a history of transactions to report our taxes or may need to retain some Personal Information for law enforcement purposes (e.g., fraud monitoring, detection, and prevention). Additionally, we reserve the right to de-identify your data by removing identifying details rather than delete it completely.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
Where Your Information Is Processed And Stored
We are a business that is formed and operated in the United States. However, in addition to storing Personal Information directly onto our hard drives, we also may use some third-party cloud storage systems and apps to ensure that your Personal Information is not lost. These third parties may store and transfer your information outside of the United States. In certain situations, the courts, law enforcement agencies, regulatory agencies, or security authorities in those countries might be entitled to access your Personal Information.
Liability For Third-Party Software, Apps & Services
We always use our best efforts to pick reputable third-party software, platforms, services, and apps. However, we do not control such third parties and are not liable for any breach of privacy or data security that occurs due to the fault of these third parties.
Protecting Your Information
We are committed to protecting your Personal Information and have physical, electronic, and managerial systems and procedures in place to help safeguard your Personal Information. Unfortunately, no system can guarantee complete security. Third-party viruses or security failures may result in your Personal Information being compromised. You can help prevent unauthorized access to your Personal Information by using antivirus software, creating strong passwords, and limiting access to your personal computer. In the unlikely event that your Personal Information is compromised due to a security breach on our end, we will notify you, per the law, as soon as reasonably possible.
When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Protection Of Children
Our Online Services are not targeted or intended to be used by people under the age of 18. All children between the ages of 13 and 17 must have permission from their parent or guardian before accessing our Online Services. If you live outside of the United States, your country may apply stricter age limits. We do not knowingly collect Personal Information from anyone under the age of 13 and delete such Personal Information as soon as we become aware of it.
Changes Made To This Policy
We may modify this Policy from time to time. The date at the top of this Policy lets you know when this Policy was last revised. It is important to check back here occasionally to make sure you have read the latest policy. By continuing to access or use our Online Services after the policy changes, you allow us to use your Personal Information in the way we describe in our updated policy.
Additional TOU Terms
This Policy and our TOU represent the entire and exclusive agreement between our users and us. All previous written and oral agreements and communications related to the subject matter of this Policy and our TOU are overridden.
If you have any questions about this Policy, our TOU, or our Online Services in general, please contact us. firstname.lastname@example.org